Morae

1. Recorder captures audio, video, on-screen activity, and keyboard/mouse input during a research session.
2. Observer enables team members to watch the customer’s experience, make notes, and flag tasks in real time.
3. Use Manager to view and analyze Morae recordings, automatically calculate metrics, generate graphs, and create highlight videos to share with stakeholders.

All your data in one place	The old way to record customer interactions involved lots of devices and applications that don't talk to each other. Which ended up scattering your data across a bunch of unconnected media, like legal pads, videotape, spreadsheets, statistics software. What a waste of time!  Morae ties everything together in one tidy package, eliminating hours of wasted effort. All your data is captured digitally and indexed to one master timeline for instant retrieval and analysis.
Preset Study Templates	Want to record a focus group? Software usability test? Mobile device test? Just select a research method using the simple presets. Morae sets up the initial details for you...like suggested audiovisual sources, markers, and who will launch recording...so you can get started faster. It even shows you a live preview of what will be recorded. From there, it's simple to add things like task definitions, discussion questions, surveys, and custom markers. Want to use the same configuration again later? Just save and re-use.
Camera only recording	Capture more details, using more methods. Morae reaches beyond the screen...so you can record customer interactions that don't happen on the computer. Like focus groups, in-depth interviews, hardware testing, paper prototype testing, the list goes on. ust plug one or two video cameras into your computer. You can use consumer-grade digital video (DV) cameras, webcams, or a mix of both. And if you're not recording the screen, use the recording computer for logging notes, too. Versatile and compact! (See system requirements for details.)
Standard or custom Surveys	Go deeper by asking survey questions before the session, after each task, and at the end. Trigger them automatically or manually. Use the system usability scale (SUS) or create any number of custom surveys. Format can be multiple choice, choose one, rating scale, or open-ended. Unlike paper surveys, Morae collects and stores data neatly in one place...and gives you all the tools you need to view, analyze, graph and present results with a click.
Unmoderated testing with AutoPilot	AutoPilot delivers instructions, tasks, and surveys automatically during the test session. So you could set up unmoderated testing at a public kiosk or a tradeshow booth and gather data without being there. Or if you're flying solo, AutoPilot will free you to prompt, listen, and observe more carefully during the session. And it eliminates all that messy, wasted paper, too!

Observer

Remote, simultaneous observation

Connect to a live Recorder session from anywhere via a network (LAN/VPN). Observers can see and hear anything being recorded— customers' faces, voices, interactions on screen or with physical objects. Team members or stakeholders running Morae Observer can collaboratively log comments and markers.

The results? More efficient logging, stronger buy-in, and a deeper understanding of your customers.

Custom markers and notes	Unlike logging with a stopwatch and notepad, Morae helps observers give structured, detailed feedback that is automatically synchronized and placed at the right moment on the video timeline. During the sessions, observers flag important moments by simply selecting a preset marker from a list. Markers could be things like quote, frustration, include in highlight video, or anything else you've defined in advance. Observers can add text comments to elaborate or offer an insight. This streamlined logging process results in more detailed, instantly searchable notes...saving you hours of time during review and analysis!
One-click task and error marking	Want to calculate standard metrics like time on task or error rate...automatically? By consistently marking a few simple things during every recording—like when the participant starts and ends a task, and whether they succeed—you'll benefit from Morae's powerful, automated analysis tools. Marking these events is as simple as clicking the mouse or pressing a keyboard shortcut.
Share your session immediately	Want to give team members or clients a copy of the session right away? Save and share a Windows Media Video (WMV) file showing exactly what was displayed in Morae Observer.

To know about Manager click on More Details on the horizontal bar above.

1. Graphs – Export graphs as bitmap images
2. Data tables – Export graph data or search results as a comma separated file
3. Survey results – Export survey results as a comma separated file
4. Screenshots – Capture and export individual frames from the video editor as bitmap or JPG images
5. Video clips – Create a video clip and produce it as a AVI, WMV, or Flash-compatible MPEG-4 (you can even embed it directly into PowerPoint)